*Susan, a serving member of the Royal Navy was told that she was seriously ill and would be unable to continue her military career. The DMWS Welfare Officer spent a lot of time with Susan, talking through the devastating news.
Besides offering Susan and her family reassurance and support, during an extremely stressful and frightening time, the DMWS Welfare Officer liaised with other agencies and together they provided a package of support, tailored to Susan’s specific needs.
During those early days, the DMWS Welfare Officers also spent time with Susan’s family and offered them reassurance on the treatment plan ahead. They were assisted with accommodation as well as transport to and from the hospital and given information on local services.
DMWS continued to visit Susan daily and supported her and her family throughout her treatment.
Susan and her family have remained in touch with the DMWS Welfare Officers who were there for her and her family during the frightening and stressful diagnosis and treatment plan.
*Name changed to protect confidentiality